AutoFriLegal
Privacy Policy
1. Who we are
AutoFri ("we", "us") means Autofri Africa Ltd., a company registered in Nigeria, which operates the cross-border used-car trading service at autofri.com and the Auto AFrica mobile applications, and is the data controller for the personal data described in this policy. AutoFri is our registered trademark. For the purposes of applicable data-protection laws, AutoFri is the controller of the personal data described in this Policy.
2. What we collect
- Account data — name, business name, country, phone number, email, language preference.
- Transaction data — orders, vehicles inquired, payment receipts uploaded, shipping addresses, customs paperwork.
- Communication data — in-app chat with our operations team, WhatsApp message threads, video-viewing session recordings (if you opt in).
- Technical data — IP address, device model, OS version, app version, push-notification tokens, basic crash diagnostics.
- Cookies and similar — see the Cookie section below.
3. Why we use it
- To deliver the Service — process your orders, ship vehicles, settle payments.
- To communicate — respond to inquiries, send order updates, push notifications you opted into.
- To improve and secure — fix bugs, prevent fraud, comply with sanctions and KYC obligations.
- Legal basis where applicable: contract performance, legitimate interest in operating the platform, legal obligation.
4. Who we share with
- Chinese wholesalers — limited identifiers needed to fulfil your specific order.
- Carriers, freight forwarders and customs brokers — names, addresses and paperwork needed to ship and clear vehicles.
- Service providers — hosting, push-notification gateways, fraud-prevention tools, customer-support tooling — under contractual data-protection obligations.
- Authorities — when legally required (e.g. customs, courts, regulators).
We do not sell your personal data.
5. International transfers
Personal data is processed primarily in mainland China and in destination-country offices in Africa. Where transfers occur, we rely on contractual safeguards consistent with applicable local laws.
6. Retention
We retain transactional records for the period required by Chinese export-trade, accounting and sanctions-compliance laws (typically 5–10 years from the end of the relationship). Account data is kept while the account is active and for a reasonable period after deletion.
7. Your rights
Subject to applicable law, you may request access to, correction of, or deletion of your personal data, object to certain processing, or withdraw consent for marketing communications. Submit requests to privacy@autofri.com.
8. Cookies
The website uses a small number of strictly-necessary cookies (session, language preference) and may use privacy-friendly analytics cookies. No third-party advertising cookies are set. A separate Cookie Policy details specific cookies and the consent mechanism where required.
9. Security
We apply administrative, technical and physical safeguards (TLS in transit, encrypted storage of sensitive identifiers, least-privilege access). No system is perfectly secure; we will notify you of confirmed personal-data breaches affecting you as required by applicable law.
10. Children
The Service is intended for business buyers and is not directed at children under 16. We do not knowingly collect data from children.
11. Changes
Material changes to this Policy will be highlighted on the website with an updated date. Continued use after changes take effect constitutes acceptance.
12. Contact
Privacy questions or requests: privacy@autofri.com.